Returns and Refunds
We truly value our customers and your satisfaction is our top priority. We are committed to doing everything we can to ensure you are happy with your purchase.
If you receive a damaged or defective item, don't hesitate to contact us for a refund or replacement.
For any inquiries regarding returns or refunds, please reach out to us at info@rumsy.co
Your purchase is subject to applicable consumer laws, which guarantee certain rights that cannot be waived. Nothing in these terms is intended to limit or modify any statutory rights, guarantees, warranties, or remedies that are legally available to you.
We offer a 30 day money-back guarantee. If you are unsatisfied for any reason within 30 days, simply contact our customer care center for a full refund of your initial order. The item needs to be returned with all original packaging intact.
Please note that products marked as FINAL SALE at the time of purchase cannot be returned, exchanged, or refunded unless they are faulty or defective. We are committed to delivering products of the highest quality, crafted from the finest materials available globally. If you are not fully satisfied for any reason, please reach out to us at info@rumsy.co and our dedicated team will assist you as quickly as possible.